Shipping and Return policy

Shipping Policy:

    1. Shipping Methods: Outline the shipping methods you offer. Indicate the estimated delivery times for each method.

    2. Shipping Costs: The shipping is around 30 Riyal to Gulf, 7.5 Euros to Europe, 20 USD to Africa and 20 USD to USA and arrives within 7 working days.

    3. Delivery Timeframe: order takes 3 to 5 working days in Egypt there may  factors that could cause delays, such as holidays or weather conditions.

    4. Shipping Locations: Specify the countries or regions you ship to and whether you offer international shipping.

    5. Order Tracking: you can contact us through the social media to know where is your order.

Return Policy:

    1. Eligibility:Returns are accepted within 14 days of receiving the product inside Egypt. Once you request the return, we will send you a courier to receive the product and we shall send you the refund within 10 working days. No return for the international shipping.

    2. Refunds: Indicate how refunds will be processed, such as store credit, exchange, or cash refund.

    3. Return Shipping: customer is responsible for the cost of return shipping. product must be not used.

    4. Return Process: you can contact us through the social media for the return.